Terms & Conditions

Returns/Exchanges:

  • Returns and/or exchanges are only permitted within 15 days of the customer receiving their order. If 15 days have passed, once the item is received, we cannot offer you a full refund or exchange.
  • Items worn, washed, or used cannot be returned or exchanged. The item must be in the same condition you received it and with the original packaging.
  • All exchanges can only be for items of equal or lesser value.
  • Once your return is received and inspected, we will notify you of approval or rejection. If approved, then your refund will be processed in 7-10 business days.
  • Shipping costs for returned items are the responsibility of the purchaser.

Lost/Damaged Packages:

  • RJ’s Mission Foundation is not responsible for any packages lost or damaged during shipping, nor are we responsible for refunding and/or replacing those Items.
  • If any packages are lost or damaged during shipment, the customer must file any claims with the mail carrier.
  • RJ’s Mission Foundation is no longer responsible for any packages once the mail service has taken possession.

 

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