Terms & Conditions
Returns/Exchanges:
- Returns and/or exchanges are only permitted within 15 days of the customer receiving their order. If 15 days have passed, once the item is received, we cannot offer you a full refund or exchange.
- Items worn, washed, or used cannot be returned or exchanged. The item must be in the same condition you received it and with the original packaging.
- All exchanges can only be for items of equal or lesser value.
- Once your return is received and inspected, we will notify you of approval or rejection. If approved, then your refund will be processed in 7-10 business days.
- Shipping costs for returned items are the responsibility of the purchaser.
Lost/Damaged Packages:
- RJ’s Mission Foundation is not responsible for any packages lost or damaged during shipping, nor are we responsible for refunding and/or replacing those Items.
- If any packages are lost or damaged during shipment, the customer must file any claims with the mail carrier.
- RJ’s Mission Foundation is no longer responsible for any packages once the mail service has taken possession.